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SVNet FAQ: FAQ

Trouble Logging In

Thursday, September 20, 2012   (0 Comments)
Posted by: Casey Lauderdale
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Sometimes logging in doesn't work as smoothly as it should.  Here are a few common scenarios and their solutions:

I don't know my password
  • You can click on the "Forgot password?" link and have it sent to your email address

I have clicked on "Forgot password?," but I don't receive the reset email.
  • This is a common issue that we have been working with our system provider to resolve.  If you are in this scenario, please contact Casey Lauderdale at caseyl@svn.org to have your password reset administratively.

I don't know my username
  • Try using your email address.  If this doesn't work, please contact SVN staff to have your username reset (see above for contact information). 
I want to login using my Facebook account
  • Click here for instructions

For more FAQs, please visit our dedicated page here.

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